Help

Support

Market Calls for iPhone and web

Need help? Use this form to reach the operator support queue. Include what you were doing, what you expected, and any status message you saw. Do not send passwords, wallet keys, seed phrases, or financial credentials.

Connection problems

If the line does not answer, wait a few seconds and send a short message again. Sending a message reopens the line. Confirm that the app has microphone access in iOS Settings before starting a voice call.

Privacy and deletion

In the app, Settings → Delete account and data requests deletion of your account-linked data. Close positions and withdraw venue balances before removing wallet access; unresolved transactions, wallet recovery and Turbo-ledger records have the exceptions explained in the Privacy Policy. Use the form for other privacy requests. See the Privacy Policy for retention details.

Important

Market Calls cannot access a brokerage, exchange, or bank account. Your in-app wallet is self-custodial: support has no key to it, cannot move your funds, cannot reverse a confirmed on-chain transaction, and cannot recover assets sent to a wrong address or lost to a scam — here or anywhere else. Support will never ask you for a private key, seed phrase or recovery phrase.